Cindy Teo

With a Masters in Training & HRM, Cindy believes in lifelong learning and continuous upgrading. She is a certified trainer in various fields, including: 'Certified Knowledge Manager' (International Knowledge Management Institute, USA), Professional Certificate in Designing and Facilitating Experiential Training & Team Building (Singapore Training & Development Association), and 'On-the-Job' Training Instructor (SPRING).

Formerly a learning design specialist with the Civil Service College (CSC), Cindy played key roles in the design, development and customisation of many of the CSC's Human Resource Management, Organisational Development and Knowledge Management programmes. She was a key member of the team driving Knowledge Management (KM) efforts across the Singapore Public Service. In building up the KM capability of the Singapore Public Service, she successfully spearheaded the development of a KM implementation roadmap and framework for the Singapore Public Service based on the award-winning product by the American Productivity & Quality Center (APQC).

Cindy also designed innovative learning activities and conducted KM workshops for public sector organisations regularly. Clients have also engaged her services in customising and delivering workshops to meet their specific needs. These include the Republic of Singapore Air Force (RSAF), Ministry of Manpower and Ministry of Education.